【企業の特徴】

■キャリアアップに注力できる環境
当社は様々な国で事業を展開するグローバルテクノロジー企業です！そのため、経営基盤が安定しており、長期的なキャリアを積みながらご自身のスキルアップに集中できる環境が用意されています！

■経験豊富な上司から学ぶ
本ポジションは業界経験が豊富な外国人上司に報告を行います！そのため、英語力を鍛えることやSCM部門の知識を拡張するのに適しています！

■柔軟な勤務形態
当社は在宅勤務（2x per week)が可能で、勤務時間もフレキシブルです。
そのため、ご自身のスケジュールに合わせた働き方を実現しやすいです！

■社会貢献
会社は持続可能性に強くコミットしており、社会をよりよくすることがミッションです。社会貢献できるビジネスモデルの会社で働きたい方にはおすすめです！

Responsibilities

1. Transportation Management
– Oversee the full transportation process, ensuring all necessary data is accurate and validated, such as freight details, route, carrier, and charges.
– Manage shipments, provide updates to stakeholders, and address any issues during transportation.
– Handle rate inquiries and negotiate with suppliers when needed.
– Ensure transport execution is on track, updating systems, resolving issues, and ensuring proper documentation.
– Monitor and verify transportation charges and settle any disputes related to costs and payments.

2. Customs Operations
– Manage import/export processes with brokers, ensuring proper documentation and compliance with regulations.
– Coordinate with brokers to ensure correct classification and submission of required documents.
– Address any issues in customs clearance and ensure compliance with international trade regulations.

3. Supplier Management
– Manage supplier follow-ups, ensuring continuous improvement and addressing any necessary feedback or escalations.
– Handle claims within set parameters, ensuring resolution in line with agreements and contractual terms.
– Monitor supplier performance and adjust orders as necessary.

4. Issue Resolution
– Support the resolution of any issues related to orders and shipments, focusing on customs and documentation concerns.

5. Claims Management
– Manage claims, both from customers and logistics providers, evaluating costs and ensuring proper documentation and compliance.
– Address any discrepancies and ensure claims are processed efficiently.

Qualifications

– Over 5 years of experience in import / export
– Dealing with custom borkers a plus, but not mandatory
– Experience working with global stakeholders in English environment
– Proficiency in business-level English
– Strong computer skills and major ERP usage (SAP, Oracle etc.) highly preferred