【企業の特徴】

■安定したビジネス
ニッチ製品でトップシェアを誇り、製品は日本で製造しています。そのため、日本市場に対する強いコミットメントがあり、長期的に働けます！

■グローバルとのコミュニケーション
現地や海外から本社と密接に連携するポジションです！そのため、グローバルなステークホルダーと直接関わることができます！

■キャリアをステップアップさせます
このポジションでは、購買、生産、カスタマーサービスを担当します！7名程度のスタッフで構成されるチームで、チームを率いる経験を積みたい方やキャリアアップしたい方には絶好のチャンスです！

■ビジネスセンスの強化
代表取締役の直下で、他部署との連携を図るため、ビジネスセンスを磨くことができます！

Responsibilities

-3 staff in team
-Reports to Managing Director
-Purchase goods and services that meet the organization’s required quantity and quality standards.
-Assess and negotiate contracts with suppliers to ensure favorable terms and conditions.
-Monitor inventory levels and reorder stock as necessary to maintain optimal supply levels.
-Compare available products with market trends to establish competitive pricing.
-Collect and prepare documents such as quotes, proposals, and terms and conditions for supervisor review.
-Verify customer orders for accuracy, including terms, part numbers, descriptions, shipping addresses, billing information, quantities, and delivery details.
-Adjust delivery schedules and ensure accurate and timely order confirmations.
-Work with production and logistics teams to resolve material shortages and coordinate scheduling for customer orders.
-Determine shipment dates based on lead times and production schedules to meet customer expectations.
-Investigate and document the history of issues related to product quality and delivery for customer performance reviews.
-Maintain accurate customer service records and files.
-Keep documentation related to processes and procedures up to date.
-Suggest improvements and provide feedback to enhance policies and procedures.
-Perform other tasks as assigned to support operational needs.

Qualifications

-5+ years of experience in purchasing, customer service, or related fields.
-BA/BS degree
-Experience in a manufacturing environment is a plus!
-Business-level Japanese
-Business-level English
-Knowledge of export shipping methods and compliance regulations.
-Strong ability to organize processes, schedules, and communication across various teams and departments.
-Advanced proficiency in Microsoft Office, including Outlook, Word, and Excel.
-Excellent verbal and written communication skills for effective interaction with internal and external stakeholders.
-Capable of planning, delegating, and evaluating progress to achieve project goals.
-Skilled in negotiating vendor contracts and managing price points to secure favorable terms.
-Strong problem-solving abilities, including resolving issues related to product or service quality discrepancies.